![]() ![]() There are several cables that must be plugged into your headset, processor box, and PlayStation 4 console in order for the system to work properly - including a USB cable, two HDMI cables, a power cable, and a cable running directly to the headset. Perhaps one of the issues you’re running into has to do with turning the headset on or off. Thankfully, you can easily set up a repair using Sony’s Online Service Tool.
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